After I watched the CHBA Week 3 Leading the business Priorities on class. I found it is very interesting about how to communicate with people. The hotel professionals will talk to a lot people every day, how to make the effective communications with different people is a big challenge.
They are three way to make communication effectively, one to one, making presentations with project, conducting meetings and using media. There are four quadrants of our brain, so there are four types of people including, the Analytical, the Driver, the Amiable and the Expressive. To make an effective communication, people have to use different ways to talk with these four groups of people.
The analytical people are good at using the facts and information, but the work slow. They need to be right, to have facts, to be organized; task oriented, and works carefully. The Driver is good at control people, manage things but they are not good listeners. They need to get results, to control, to be businesslike, and work independently. The Amiable people are good at groups support, but they are not good at action.
They need relationship security, but they work slowly with a team. They don't like the risk. The Expressive people are good at socializing, but they don't care about details. These people need to be recognition and approval. They like to focus on big pictures. They work fast with other people. They like to take risks.
I think I am the expressive style person. I am good at make blue print, but can't focus on details. I need check the details because I often make a lot small mistakes.